Foundation Repair Scams and Red Flags
Most foundation contractors are legitimate, but foundation work is expensive, hard for homeowners to verify and often sold under time pressure. The FTC's home-improvement scam guidance fits it well.
Warning signs from the FTC
The Federal Trade Commission's guidance on home improvement scams lists these warning signs:
- Contractors who come to your door claiming they are "in the area."
- Claims of leftover materials from a previous job.
- Pressure to decide immediately rather than giving you time to consider.
- Requests for full payment up front, or cash-only payment.
- A request that you obtain the building permits yourself.
- A suggestion that you borrow from a lender the contractor knows.
(Source: FTC.[1])
Protective steps from the FTC
- Hire only licensed and insured contractors; confirm the license with your state or county and ask for proof of insurance.
- Get recommendations from people you trust, and check complaints with your local Home Builders Association and consumer protection officials.
- Get multiple written estimates; do not automatically pick the lowest, and ask for an explanation if bids differ widely.
- Get a written contract with the contractor's name, address, phone number and license number, start and completion dates, and any verbal promises in writing.
- Do not pay the full cost up front, and do not make the final payment until the work is finished and you are satisfied.
- Do not sign blank or unread documents, and do not let anyone rush you into signing.
(Source: FTC.[1])
How these show up in foundation work
- An alarming diagnosis with a deadline. Foundations rarely fail in days. If the pitch is "sign today" and you have no independent evaluation, slow down. See do you need a structural engineer?
- A repair that does not match the cause. Piers proposed when the evidence points to water, or no mention of drainage or leaks.
- Vague scope. No pier count, no design, no measurements, no post-repair survey. See questions to ask a foundation contractor.
- Financing pushed at the table. The FTC warns against contractor-arranged financing without comparing terms.[1]
- Promises beyond the engineering. The ASCE Texas Section guidelines say remedial measures cannot achieve perfection and elevation adjustment is unlikely to produce a fully level foundation.[2]
If you think you were scammed
- Stop payments if you can, and keep all paperwork, texts and photos.
- Contact your state attorney general or consumer protection office and your local building department.
- Report to the FTC at ReportFraud.ftc.gov.
- If you paid by credit card, ask your card issuer about disputing the charge; the FTC notes you may be able to withhold payment through your card issuer when a good-faith dispute exists.[3]
Common questions
How do I know if a foundation repair company is legitimate?
Is a free foundation inspection a scam?
Not by itself. But the inspection is a sales step, so compare with an independent engineer's evaluation and multiple bids.
Related guides
Sources
Figures and claims marked with a number come from these sources. Dates are the publication or last-update dates shown by the publisher, where one was shown. Older sources are flagged in the text.
- How To Avoid a Home Improvement Scam. Federal Trade Commission, Consumer Advice; dated July 2022, page modified December 10, 2025.
- Guidelines for the Evaluation and Repair of Residential Foundations, Version 1. Texas Section, American Society of Civil Engineers; adopted October 3, 2002, effective January 1, 2003.Written for Texas conditions and by its own terms not a standard of care. Widely used as a reference for slab and pier-and-beam evaluation. Published in 2002.
- Hiring a Contractor. Federal Trade Commission, Consumer Information; March 2014.2014 publication. Cancellation-right and licensing rules vary by state.